Terms & Conditions


This website is operated by [ her ] bal HAIR CARE. Throughout the site, the terms “we”, “us” and “our” refer to [ her ] bal HAIR CARE. [ her ] bal HAIR CARE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all Terms & Conditions stated here.

YOU HEARBY AGREE TO THESE TERMS & CONDITIONS which apply to all users of the site, including, without limitation, users who are contributors of content, information and other materials or services on the site. Your access and use of the site will be subject to the version of the Terms & Conditions posted on the site which may be modified by [ her ] bal HAIR CARE at any given time. If you do not agree with the Terms & Conditions, then you do not have the right to access, view, download or otherwise use the site or purchase any products and, accordingly, you should not do so.

We may at our sole discretion change, add, or delete portions of these Terms & conditions at any time on a going-forward basis. It is your responsibility to check these Terms & Conditions for changes prior to use of the site, and in any event your continued use of the site following the posting of changes to these Terms & Conditions constitutes your acceptance of any changes. We will not notify you of any such material changes; you agree it is your responsibility to keep up to date on our Terms & Conditions by reviewing the site.

Unless otherwise noted, the products and services on the site are intended for personal, non-commercial purposes only. You agree to use the site only for lawful, noncommercial purposes and in compliance with all international, federal, province and local laws. Except as expressly permitted in these Terms & Conditions, you may not use, reproduce, distribute, reverse engineer, modify, copy, publish, display, transmit, adapt, frame, link, rent, lease, loan, sell, license or in any way exploit the content of the site.

You represent and warrant that you are above the legal age of majority in your jurisdiction of residence (if you are a minor, your parents' prior authorization shall be required), have not previously been suspended or removed from the site, do not have more than one account at any given time for the site; you will only provide us with true, accurate, current and complete information if you register for an account and/or orders. If we believe or suspect that your information is not true, accurate, current or complete, We may deny or terminate your access to the site or services (or any portion thereof) and that you have full power and authority to enter into the Terms & Conditions and in doing so will not violate any other agreement to which you are a party. The site is intended for the enjoyment of residents of Canada and we control and operate it from our offices in the Province of Vancouver, Canada. Visitors acknowledge that the site, and all activities available on and through the site, is governed by the laws of Canada and the laws of the Province of Vancouver.

For deliveries outside of Canada, do not order items that are illegal to import into your country. It is your responsibility to check with your customs office to see if your country permits the shipment of our products to your country. If the package is seized by customs for any reason and [ her ] bal HAIR CARE does not receive the unopened product back, we will not issue you a refund. If we do receive the unopened product back after being seized, you the customer are responsible for the shipping and surcharges. You hereby authorize us to post such charge to your credit card. You are responsible for any additional duties or taxes that may apply to your purchase. We do not collect any additional duties or taxes from you and we do not know how much they will cost you. Check with the customs office in your country. We report the exact amount of the sale on the customs form. We will not claim less than the actual purchase amount. If we are charged for your taxes and duties on the shipment, you hereby authorize [ her ] bal HAIR CARE to charge your credit card.

Prices for our products are subject to change at any time without notice, at the sole discretion of us. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

The ingredient information or statements made in any written material, electronic or otherwise on this website or any other such website/store that sells [ her ] bal HAIR CARE products are not intended to diagnose, treat, cure, or prevent any disease. People can be allergic to many different ingredients used in the manufacture of all natural products; therefore it is your responsibility to use our products with discretion. It is important that you discontinue use if rash, itching or any reactions occur. All products are for external use only. No medical claims implied on our website or products descriptions are intended to be used to self diagnose or treat any condition. If any of our products get into your eyes, flush with water immediately. If any reaction occurs, consult a physician immediately.